CloudAtlas Intelligence is UnifyCloud's Generative AI experience designed to help businesses identify Artificial Intelligence use cases and proofs of concept to drive innovation
CloudAtlas Intelligence extends UnifyCloud's industry-leading and award-winning CloudAtlas platform to new levels to help businesses get the most out of their infrastructure and transform experiences using Artificial intelligence (AI). Leveraging services like Azure OpenAI, Natural Language Processing, Azure Bot Service and more, CloudAtlas Intelligence can help organizations improve productivity and efficiency, enhance time to value, transform operations, and deliver unparalleled experiences.
CloudAtlas Intelligence utilizes use cases tailored to an organization's AI readiness to generate bespoke proofs of concept (POC) built with an understanding of organizational goals, challenges, and security requirements to see the power of AI. These POCs automate the integration of any data source, application, or document to deliver fast and accurate content and interaction summaries, image analysis, natural language processing, and more to drive innovation across operations in a wide variety of industries.
Improve Operations in real time with CloudAtlas Intelligence
The CloudAtlas Intelligence assessment follows a proven prescribed path to deliver a POC in a matter of weeks
Just a few of the many potential USE CASES that can be used to develop an ideal AI Proof of Concept
Advanced Support
Enhance customer satisfaction with an AI-powered virtual assistant to streamline customer support processes, handle routine inquiries, and speed resolution.
Text Processing Natural Language Processing
AI algorithms based on NLP processes text data to understand context, identify key entities, and extract sentiment to tailor support actions.
Voice and Speech Analysis
Analyze voice interactions content, tone and interactions to categorize and classify, determine sentiment, and craft customized responses to improve the customer experience.
Multilingual Support
Use generative AI to deliver multilingual support to a global customer base. Meet customers where they are to deliver support that improves experiences, provides personalized experiences, and empowers global employee assistance.
Predictive Analytics
Leverage AI algorithms to analyze historical data - sales, market trends, and more to predict product demand to improve inventory management, inform sales campaigns, and improve overall operational efficiency.
Data-driven Decision Making
Process large, often unstructured, datasets to extract insights to inform decision-making across different business functions to enhance strategic planning and stay ahead in a competitive market.
Process Automation
Use AI-powered workflows to automate repetitive and time-consuming tasks - data entry, invoice processing, employee onboarding, etc. - to reduce errors and increase operational efficiency.
Sentiment Analysis
Evaluate customer interactions and comments to generate detailed understanding and actionable insights to adapt strategies, enhance customer experiences, and stay attuned to customer and market sentiment.
Interested to learn more? reach out to our AI experts!
Let's TalkGenerative AI is a vertical and horizontal solution that can be used across industries as well as departments across all organizations to transform operations
Industry Use Cases
Health Care
- Enable personalized treatment plans using predictive analytics
- Improving diagnostic accuracy with advanced imaging analysis
- Streamlining administrative tasks with AI-driven assistants
- Facilitating remote patient monitoring through wearable devices and telemedicine solutions
Manufacturing
- Optimize production processes and forecasting
- Identify predictive maintenance to prevent downtime
- Enhance quality control
Retail
- Personalize shopping experiences
- Enhances customer service with AI-powered assistants and recommendation systems
- Automated supply chain and inventory management and demand forecasting
Finance and Banking
- Pattern recognition and anomaly detection algorithms enhances fraud detection
- Personalizes financial services with tailored advice and product recommendations
- Predictive analytics aid in risk assessment, management and investment strategies
Organizational/Departmental Use Cases
Cybersecurity
- Threat detection and response
- Anomaly detection in network traffic
- Behavior analysis to identify malicious activities
- Predictive modeling to enable proactive defense measures
Human Resources
- Recruitment and hiring
- Onboarding
- Employee support, engagement and retention
- Learning, development and performance management
IT Support
- Chatbots and virtual assistants
- Predictive maintenance, monitoring and service level management
- Intelligent resource allocation
Customer Support
- Automated support using chatbots, virtual assistants and automated email responses
- Enhanced customer experiences via personalized support and NLP
- Predictive analytics to provide proactive support and efficient issue resolution
- Intelligent resource allocation and improved support efficiency